Player Protection

Responsible Gaming
at g63.com

Gaming should be fun — a form of entertainment, not a source of stress or financial hardship. At g63.com, we are committed to giving every Filipino player the tools, information, and support they need to stay in control and enjoy the experience safely.

Gambling is addictive. Know when to stop.
21+

Strictly for Players Aged 21 and Above

In accordance with PAGCOR regulations and Philippine law, g63.com is exclusively available to individuals who are at least 21 years of age. We verify the age of every player during the registration and KYC process. If you are under 21, you are not permitted to register or use the Platform. Parents and guardians are encouraged to use parental control software to prevent underage access to online gaming sites.

Gaming the Right Way

For most players, online casino gaming at g63.com is exactly what it should be — a relaxing, exciting pastime enjoyed from the comfort of home, whether you're in Manila, Cebu, Davao, or anywhere else in the Philippines. The thrill of a live dealer baccarat round, the anticipation of a slot spin, the camaraderie of a bingo session — these are the experiences g63.com is built to deliver.

But we also know that for a small number of players, gambling can stop being fun and start becoming a problem. Problem gambling doesn't discriminate — it can affect anyone, regardless of age, income, or background. That's why g63.com takes responsible gaming seriously, not just as a regulatory requirement, but as a genuine commitment to the well-being of every player on our platform.

We have built a comprehensive suite of responsible gaming tools directly into the g63.com platform. These tools are available to all registered players at any time, free of charge, and can be activated instantly through your account settings. No waiting, no complicated processes — just straightforward controls that put you in charge of your own gaming experience.

g63.com also works closely with PAGCOR and follows all applicable responsible gaming guidelines issued by the Philippine Amusement and Gaming Corporation. Our responsible gaming programme is reviewed and updated regularly to reflect best practices in player protection.

Signs of Problem Gambling

It's important to recognise the warning signs early. Ask yourself honestly — do any of these apply to you?

  • Spending more money on gambling than you can afford to lose
  • Gambling to escape stress, anxiety, or personal problems
  • Chasing losses — betting more to try to win back what you've lost
  • Lying to family or friends about how much time or money you spend gambling
  • Neglecting work, school, or family responsibilities because of gambling
  • Feeling restless, irritable, or anxious when you try to cut back or stop
  • Borrowing money or selling possessions to fund gambling
  • Thinking about gambling constantly, even when you're not playing

If you answered yes to two or more of these, we strongly encourage you to use our self-exclusion tools or reach out to a professional support service.

Our Responsible Gaming Tools

Every g63.com player has access to the following tools through their account settings panel. These features are designed to help you maintain control and keep gaming enjoyable.

Deposit Limits

Set a maximum deposit amount on a daily, weekly, or monthly basis. Once your limit is reached, no further deposits will be accepted until the period resets. Limits can be lowered immediately; increases take 7 days to take effect to prevent impulsive decisions.

Session Time Limits

Set a maximum duration for each gaming session. When your session limit is reached, you will receive an on-screen notification and be automatically logged out. This helps prevent extended play sessions that can lead to fatigue and poor decision-making.

Reality Checks

Enable periodic pop-up reminders that display your current session duration, total amount wagered, and net gaming result. Reality checks are a simple but effective way to stay aware of how long you've been playing and how much you've spent.

Cooling-Off Period

Take a short break from gaming by activating a cooling-off period of 24 hours, 7 days, or 30 days. During a cooling-off period, your account will be temporarily suspended and you will not be able to log in or place bets. The period cannot be shortened once activated.

Self-Exclusion

If you feel you need a longer break or want to stop gambling altogether, you can request a self-exclusion of 6 months, 1 year, 3 years, or permanently. Self-exclusion requests are processed within 24 hours and cannot be reversed during the exclusion period. Contact our support team to activate.

Loss Limits

Set a maximum net loss amount per day, week, or month. Once your loss limit is reached, you will be unable to place further bets until the period resets. Like deposit limits, loss limits can be reduced immediately but increases require a 7-day cooling period.

Healthy Gaming Habits

The vast majority of g63.com players enjoy gaming responsibly without any issues. Here are some simple habits that help keep gaming fun and under control:

Set a budget before you start playing and stick to it — only gamble with money you can afford to lose.
Treat gambling as entertainment, not as a way to make money or solve financial problems.
Take regular breaks — step away from the screen, stretch, and do something else for a while.
Never chase your losses. Accept that losing is part of the game and walk away when your budget is spent.
Don't gamble when you're feeling stressed, depressed, or under the influence of alcohol.
Balance gaming with other hobbies and social activities — don't let it become your only form of entertainment.
Use g63.com's built-in tools — deposit limits, session timers, and reality checks — to stay on track.
Talk openly with family or friends if you feel your gaming is getting out of hand. You don't have to deal with it alone.

How to Activate Protection Tools

Setting up responsible gaming controls on your g63.com account is quick and straightforward. Here's how:

1

Log in to your g63.com account

Visit g63.com Login and sign in with your registered credentials.

2

Go to Account Settings

Click on your profile icon in the top-right corner and select "Account Settings" from the dropdown menu.

3

Select "Responsible Gaming"

Navigate to the "Responsible Gaming" tab within your account settings to view all available protection tools.

4

Choose and activate your preferred tools

Select deposit limits, session timers, cooling-off periods, or self-exclusion. Changes take effect immediately (or within 24 hours for self-exclusion requests).

5

Contact support if you need help

Our 24/7 customer support team can assist you with activating any responsible gaming tool, including urgent self-exclusion requests. Email us at [email protected]

Support & Resources

If you or someone you know is struggling with problem gambling, professional help is available in the Philippines. g63.com encourages all players to reach out — there is no shame in asking for support.

PAGCOR Responsible Gaming

The Philippine Amusement and Gaming Corporation operates a responsible gaming programme for all licensed operators. PAGCOR maintains a national self-exclusion register that applies across all PAGCOR-licensed gaming venues and platforms in the Philippines.

National Center for Mental Health

The NCMH Crisis Hotline provides free, confidential mental health support 24 hours a day, 7 days a week. If gambling-related stress is affecting your mental health, trained counsellors are available to help. Hotline: 1553 (toll-free within the Philippines).

Gamblers Anonymous Philippines

Gamblers Anonymous is a fellowship of men and women who share their experience, strength, and hope with each other to solve their common problem and help others recover from a gambling problem. Meetings are held regularly in Manila, Cebu, and other major Philippine cities.

Play Smart. Play Safe. Play at g63.com.

g63.com is the online casino that puts your well-being first. Enjoy hundreds of games, live dealers, and instant GCash payouts — all within a platform built around responsible gaming. Register today and experience the difference. Must be 21 years of age or older.

Gambling is addictive. Know when to stop. g63.com is strictly for players aged 21 and above. Please gamble responsibly and only with money you can afford to lose. For urgent self-exclusion assistance, contact our support team at [email protected]